On Name Customer Expertise Affiliate


Job title: On Call Visitor Experience Associate

Company: The Fine Arts Museums of San Francisco

Job description: The Foundation for Museums of Fine Arts (COFAM) is looking for on-demand/as-needed Visitor Experience Partners. Reporting to the Visitor Experience Manager, the Connected Visitor Experience Partners are responsible for performing sales, providing information, and performing other patron service functions in the Visitor Experience department in connection with special exhibitions and at times of increased business needs. The staff deals with a large number of diverse requests and is expected to be a resource for all beneficiaries. The objective of this position is to effectively direct the flow of audiences, verify and issue tickets and sell memberships, as well as provide outstanding and courteous service and ensure a high level of customer satisfaction during times of increased customer traffic.

COFAM is a privately funded nonprofit that supports the Museums of Fine Arts in San Francisco, which consists of two iconic sites in San Francisco’s beautiful gardens – the De Young Museum in Golden Gate Park and the Legion of Honor Museum in Lincoln Park. As the largest public art institution in the western United States, the museums house a global collection of 151,000 works of art spanning more than 5,000 years; Presenting an ambitious schedule of more than 10 exhibitions per year; and welcoming 1.5 million visitors in a typical year.

Under the direction of Director and CEO Thomas B. Campbell, Museums recently launched a new strategic plan that outlines a bold new vision for the next four years and prioritizes Diversity, Inclusion, Equity and Access (DIEA); our connection to the Bay Area community; And building the foundation for the capital campaign and future endowments.

COFAM is committed to promoting career opportunities for a diverse pool of qualified and capable talent, with an emphasis on equality and inclusion in all aspects of our recruitment strategy.

The pay rate for this position is $20.00 per hour. There are no benefits associated with this position.

This role was scheduled as needed, usually in two shifts per week. We especially need shifts available on Tuesdays, Saturdays and Sundays.

Application Deadline: Open until filled

If you need an alternative way to complete this order, please contact us.

Learn more about expectations and qualifications for this role in the job description linked below under ‘More Details’.


COFAM is the Foundation for Museums of Fine Arts and is a privately funded, nonprofit organization that supports the Museums of Fine Arts of San Francisco, a department in the city and county of San Francisco.

COFAM is proud to be an equal opportunity employer and adheres to a policy of non-discrimination at all stages of employment in accordance with all federal, state and local laws. In accordance with the San Francisco Fair Opportunity Act, we will consider hiring qualified applicants with arrest and conviction records.

Featuring the de Young Museum in Golden Gate Park and Legion of Honor in Lincoln Park, we are the largest public art institution in San Francisco and one of the largest art museums in the United States. Hotel de Young, designed by Herzog & de Meuron and located in Golden Gate Park, showcases 17th to 21st century American art, contemporary international art, textiles and fashion, and art from the Americas, the Pacific, and Africa. The Legion of Honor displays a collection of more than 4,000 years of ancient and European art including Auguste Rodin’s The Thinker and houses the Achenbach Foundation for the Graphic Arts in a Beaux-Arts-style building overlooking Lincoln Park and the Golden Gate Bridge.

Expected salary: $20 per hour

Location: San Francisco, CA

Job date: Sat, 31 Jul 2021 04:26:46 GMT

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